Your information's protection is our responsibility

Introduction & Scope

7c66 ("we", "our", or "platform") is a safe and reliable online betting and casino service operated for users in Bangladesh. This Privacy Policy ("Policy") applies to the 7c66 website, mobile version, and all associated services.

By using our platform, you are considered to have given your consent to the terms of this Policy. If you do not agree with any of the terms, please refrain from using our services and contact us.

The main purpose of this Policy is to clearly inform you of what types of information 7c66 collects, how that information is used, to whom it may be disclosed, and what rights you have over your information. We believe that transparency is the foundation of genuine trust.

Data Collection

7c66 collects only the information necessary to provide services, ensure security, and verify legitimate use. The categories of information collected are described in detail below.

2.1 Information You Provide Directly

When registering and managing your account, you provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• National ID card or passport details (for identity verification)
• Payment information — such as your bKash, Nagad, Rocket, or Upay account number
• Transaction history and amounts
• Messages and complaints sent when contacting us

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system
• Time of site access, pages browsed, and session information
• Information collected through cookies and similar tracking technologies
• Login and logout times, and gaming activity logs

2.3 Information Received from Third Parties

In some cases, we may receive limited information from verification agencies or payment processors for legitimate identity verification or fraud prevention purposes. This information is used solely to maintain service standards.

Purpose of Data Use

7c66 uses your information only for legitimate and relevant purposes. We never use your information unnecessarily or sell it to third parties.

We use the collected information for the following purposes:

• Account Management: Creating, verifying, and keeping your account secure.
• Service Delivery: Running gaming, betting, and transactions smoothly.
• Payment Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Security & Fraud Prevention: Detecting suspicious activity and ensuring platform security.
• Legal Compliance: Complying with applicable laws and regulations and maintaining required records.
• Customer Support: Resolving your complaints, questions, and issues.
• Responsible Gaming: Identifying excessive gaming behavior and providing assistance.
• Service Improvement: Analyzing user experience to improve the platform.
• Communications: Sending important updates, security notices, and account-related information.

Data Disclosure & Third Parties

7c66 does not sell, rent, or commercially disclose your personal information to any third party. However, information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

Certain trusted third-party services are used to operate our business, such as payment processors, technology providers, and identity verification agencies. These partners will receive only the information required for their designated tasks and will operate under our strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose information pursuant to a court order, a lawful request from an investigating authority, or applicable law. In such cases, we will always follow a minimum disclosure policy.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the new party. In such cases, we will notify you in advance and the new party will be obligated to maintain the same privacy standards.

4.4 Game Providers

Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt — may process certain session data for the technical operation of their platforms. This data is limited to gaming activity and is not linked to your full profile.

Cookies & Tracking

The 7c66 website uses cookies and similar technologies that help improve your browsing experience.

5.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functionality Cookies: Used to remember your preferences, such as language selection.
• Analytics Cookies: Used to analyze site usage and improve services.

5.2 Cookie Controls

You can disable cookies at any time from your browser settings. However, disabling essential cookies may prevent you from using some important features of our platform. See your browser's help section for more details.

Data Retention & Security

6.1 Retention Period

We retain your information for as long as your account is active or as needed to provide services. After account closure, certain information may be retained for a defined period for legal compliance, dispute resolution, or fraud prevention purposes.

After the required retention period has passed, we delete your information or anonymize it using secure methods.

6.2 Security Measures

7c66 applies industry-leading security measures to keep your information protected:

• SSL Encryption: All data transmission on the site is protected by 256-bit SSL encryption.
• Access Controls: Only authorized personnel may access your information, and only when specifically required.
• Regular Security Reviews: Our systems undergo regular security audits.
• Password Protection: User passwords are never stored in plain text — they are always stored as encrypted hashes.
• Data Backup: Data protection is ensured through secure and encrypted backup systems.

6.3 Data Breach Notification

If a security breach occurs and there is a likelihood that it affects your information, we will notify you as soon as possible and advise you on necessary protective steps to take.

Your Rights

As an account holder at 7c66, you have the following rights regarding your own information:

7.1 Right to Access

You have the right to know what types of information we collect and store about you. You can contact us at any time to request a copy of your information.

7.2 Right to Rectification

If the information we hold about you is incomplete or inaccurate, you have the right to request that it be corrected. This can be done through your account settings or by contacting us.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, due to legal obligations or ongoing disputes, it may not be possible to delete all information immediately.

7.4 Right to Object to Processing

In some cases, you have the right to object to the processing of your information, particularly when it is used for marketing purposes. You can opt out of such messages at any time.

7.5 Right to Portability

You may request to receive the information we hold about you in a structured, readable format. To exercise this right, send a request to the contact address below.

Protection of Minors

7c66 is operated for individuals aged 21 and above only. We do not intentionally collect information from any minor.

Age verification steps are applied during the registration process. If for any reason a minor's information enters our system and comes to our attention, we will immediately close that account and delete the information.

If you become aware that a minor has created an account on our platform, please contact us immediately.

Policy Changes

7c66 may update this Privacy Policy from time to time to keep pace with business needs, legal changes, or service improvements.

If any significant changes are made, we will notify you through one or more of the following methods:

• Displaying a notice on the site's main page
• Sending a message to your registered email
• Displaying a notification when you log in to your account

Continuing to use our platform after changes have been made will be considered as your consent to the updated policy. If you do not agree with the revised policy, please contact us.